The Brief
Law Compliance’s key considerations when assessing their current platform and defining requirements for this project:
Speed - their current application was built on old CMS technology which was severely impacting the system’s performance.
Functionality - limited functionality meant customers could only download documents.
User Experience and Efficiency - internal team members were required to perform a variety of manual tasks including document upload one by one.
Our Process
Law Compliance were seeking to develop a modern and intuitive online application that boosted their user experience and internal process efficiency. The Internetrix team began by producing thorough confluence and user journeys utilising Jira boards. With adequate planning and a thorough understanding of the user experience we successfully identified core functionality and platform additions that would help Law Compliance deliver a breakthrough online application for their customers.
The Outcomes
Through Agile methodologies and a widespread project team, Internetrix were able to deliver a complex custom online application that achieved all of Law Compliance’s key outcomes.
This platform has delivered:
A modern and intuitive user interface and customer experience
Improved document management processes and storage in the cloud
Ability for clients to manage and monitor their historical compliance online
Reporting and exporting functionality
This platform has helped solve Law Compliance’s core business problems by driving efficiency improvements in internal processing, online user experiences and management capabilities, which has driven greater business profitability and growth.
Internetrix were able to deliver a complex custom online application that helped solve Law Compliance’s core business problems by driving efficiency improvements in internal processing, online user experiences and management capabilities, which has driven greater business profitability and growth.
My Role
Ui Design
Biggest Design Challenges - Making sure we designed and created a system that was clean, easy to navigate and not overwhelming for the user, considering the document size, quantity and length of titles.
